FAQ
1. What types of jewelry do you offer?
We offer a wide range of jewelry, including rings, necklaces, bracelets, earrings, and customized pieces. Our collection features various materials, such as gold, silver, and gemstones.
2. How can I determine my ring size?
To find your ring size, you can measure your finger using a ring sizer or a piece of string. Alternatively, visit our store for a professional fitting.
3. Do you offer custom jewelry design?
Yes! We specialize in custom jewelry design. Please contact us to discuss your ideas, and our team will help bring your vision to life.
4. What is your return policy?
We offer a 30-day return policy for unworn items with original packaging. Please see our returns page for more details.
5. How should I care for my jewelry?
To keep your jewelry looking its best, avoid exposure to harsh chemicals, remove it before swimming or exercising, and store it in a soft pouch or jewelry box.
6. Do you provide warranties on your products?
Yes, we provide warranties on select items. Please check the product description or inquire with our staff for more information.
7. Can I get my jewelry repaired?
Absolutely! We offer repair services for most types of jewelry. Visit us in-store or contact us for more details on our repair process.
8. How can I place an order?
You can place an order online through our website or visit our store for in-person assistance. For custom orders, please contact us directly.
9. What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, and other secure payment options.
10. Do you offer gift wrapping?
Yes, we offer complimentary gift wrapping for all purchases. Just let us know during checkout!